Frequently Asked Questions

Solve your doubts about our rental service

Choose the campsite and dates in the form. It shows the delivery shift configured for that campsite; add your pitch or accommodation so the request can be coordinated.

The online request does not specify how access is handled if you are not present. Contact us before arrival to coordinate this.

Select a campsite to see its applicable tariff. Choose dates and products to check availability and calculate the rental price.

After you submit the form, your request remains pending. When you receive the confirmation email, use its link to confirm. If it does not arrive, contact us.

Contact us to request a change or cancellation. We will confirm the terms that apply to your reservation.

The form submits a reservation request but does not process online payments. Payment is due in cash when your order is delivered to your pitch.